Transforming user feedback into valuable updates for fundraising organisations

James: “We've had our concerns during the pandemic. However, It's really great to see how our mix of customers works well; since we have plenty of /Member customers, we're able to keep our /Fundraising package significantly discounted. As a result, we've been really busy over the last few months, taking on existing and new projects. We are really proud of all of our customers! Each and every one of them kept going during the pandemic. We're excited about our long standing relationships with Solidagro and Oxfam Wereldwinkels. They are really progressive and keep making important changes to their operations.”

"Continuously seeking out a good relationship with our customers has become even more important"

During corona Procurios made some changes to the platform that will continue to exist. “The biggest changes for us will be how we work. While implementations used to take time, we've found a good way to speed things up digitally. And continuously seeking out a good relationship with our customers has become even more important. Especially from a distance.”

In 2021 instead of developing new features, Procurios is focusing on making their platform easier and better. “We are gathering user feedback and transforming it into valuable updates for all our customers. So, we're fully committed to helping fundraising organisations reach their full potential.We're still very committed to fundraising organizations, so our services are designed specifically for them. Over the past months we have improved our donation system and tax certificates. It's a great way to involve a larger network and get your donors involved with your cause. It's easy to set up, insightful and on top of that, easy to manage!”, James explains.

Find out more about Procurios and the other Friends of the FAB.